When you join Verizon

Verizon is one of the world’s leading providers of technology and communications services, transforming the way we connect around the world. We’re a human network that reaches across the globe and works behind the scenes. We anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together—lifting up our communities and striving to make an impact to move the world forward. If you’re fueled by purpose, and powered by persistence, explore a career with us. Here, you’ll discover the rigor it takes to make a difference and the fulfillment that comes with living the #NetworkLife.

What you’ll be doing...

Foundational Products team provides platform products that are leveraged across business groups to solve complex problems. Within that team, the platform product team provides a unified platform for business teams to use to build and deploy contextual and personalized experiences for customers in all channels.

As a product owner, you will be owning the product roadmap and delivery by working closely with the users and Agile teams. Leverage insights from analytics, and develop comprehensive solutions to complex business problems. In this capacity, you will partner with multiple cross-functional business teams to identify requirements / opportunities, create and drive Jira stories, own and drive product roadmap items to delivery.

• Owning and driving product delivery roadmap by following the product strategic roadmap and vision

• Leading the product roadmap with OKRs and benefits and product feature level tracking of benefits enabled

• Working closely with IT leads to design the best solution for the product to keep it scalable and flexible

• Driving the product features/capabilities with Agile framework with day to day working in and out of Jira, confluence and other Agile tools.

• Creating and driving mock ups and UI/UX for the product features and stories

• Proposing and coming up with the best user experience flow and screens for the product features

• Creating and managing product Catalog with detailed documentation about the product’s capabilities and features

• Working closely with stakeholders and users to gather requirements and feedback

• Interfacing with users, IT, project managers, and supplier organizations to meet business objectives related to self-service, revenue generation, customer retention, end-to-end communications, and customer satisfaction.

• Supporting platform/product transformation, requirements development, lifecycle management, testing, and validation of use cases.

• Using the intelligence platform to power new for the product including but not limited to partnering with channel, customer experience, execution team, and other stakeholders to maximize the use of each intelligence asset created by the team.

What we’re looking for...

You are the “product mindset” individual that excels in driving a product roadmap to delivery and tracks benefits and OKRs to define success. Works very well in a cross-org collaboration setting and partnering with multiple orgs to drive the product.

You’ll need to have:

• Bachelor’s degree or four or more years of work experience.

• Four or more years of relevant work experience.

• Experience driving large scale projects and/or cross-functional teams.

• Experience with complex systems and technology solutions.

Even better if you have one or more of the following:

• Advanced degree in a relevant field.

• Product owner experience or degree

• Agile tools experience like Jira, confluence etc.

• Experience with UI/UX design experience using Figma and other tools.

• Experience partnering directly with development teams in an agile format to produce application capabilities required by the business.

• Experience in data-driven, root cause analysis for large scale projects and/or cross-functional teams.

• Proven track record of strong and timely execution on projects and deliverables.

• Three or more years of experience designing, deploying, and documenting solutions at an enterprise scale.

• Experience in the software development lifecycle.

• Experience with complex systems and technology solutions.

• Proven track record of being able to take unstructured teams and efforts and organize them into established processes and best practices that yield significant improvements and results.

• Strong systems thinking skills with the ability to understand complex architectures and the ability to clearly communicate those architectures at both a technical and executive level.

• Strong conflict resolution skills, with the ability to find areas of agreement, brainstorm solutions, and gain consensus and alignment on solutions.

If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above.

Scheduled Weekly Hours

Equal Employment Opportunity

We’re proud to be an equal opportunity employer - and celebrate our employees’ differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion page to learn more.